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Kiwi Businesses Live or Die by Google Maps — How Healthy Is Your Listing?

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FROM INVISIBLE TO IRRESISTIBLE

How a Local Kiwi Business Turned Google Visibility Into $20k+ of Booked Jobs in 6 Months

chase giftkins air pro seo review for aardvark works taranaki Digital Marketing agency

Air Pro- Getting On the HVAC Market Leaderboard

Chase, founder of AirPro, was clear: he didn’t want to be famous, just found.

As a newly launched business, AirPro had no digital footprint. No local search visibility. No credible online presence. Just one Google Site built by a relative—and even that wasn’t showing up for relevant search terms.

The consequence? He was missing the entire segment of customers who didn’t already know him.

The business had solid word-of-mouth traction and a few builder contracts, but those alone wouldn’t be enough to scale. Chase’s best jobs—the high-ticket residential heat pump installs for everyday working families—were going to competitors simply because AirPro wasn’t showing up online.

“There are some pretty good dollars in this work. But if they can’t find me, I’m missing out on my bread and butter.”

Chase Giftkins

Director, Air Pro Ltd

The STRATEGY

Great Work, Zero Visibility

We built a performance-first local SEO system to:

Make AirPro discoverable for high-intent local search terms

Target premium residential HVAC buyers, not tire-kickers

Generate measurable phone calls and leads — fast

Phase 1: Google Business Profile Overhaul

Fully optimised GBP with accurate categories, service areas, products, and keyword-rich copy

Weekly keyword-informed content posts

Ongoing Q&A management to inject SEO-rich buyer info

Phase 2: Minimalist SEO Website Build

Custom 3-page site aligned with GBP structure

Core pages: Home (with social proof + conversion triggers), Services (keyword-specific), Contact (Google Maps + CTA stack)

Built for speed, mobile, and search intent

Phase 3: Local SEO Engine

Focused on 3 core keyword verticals to start: “heat pump installation”, “air conditioning Taranaki”, “HVAC servicing”

On-site and GBP content aligned to trigger Google Map Pack inclusion

THE CHALLENGE

Real Reputation. Missing Online.

Air Pro had a review. The word-of-mouth. The vans on the road.

However, when locals searched for “HVAC New Plymouth” or “heat pump installer,” they weren’t showing up in the top 3 results. Sometimes not even on the map.

They didn’t need more ads. They needed to show up when buyers were already searching — ready to book.

“You actually care about the money I make, not just traffic. Bloody good effort.”
Chase Giftkins

Director, Air Pro Ltd

OUR APPROACH

Google Business Optimisation. No BS. Just Bookings.

We focused on local signals that Google rewards — not fluff.

Here’s what we did:

Keyword Mapping

  • “HVAC New Plymouth”
  • “heat pump installer”
  • “air conditioning installer”

Listing Overhaul

  • Fixed categories, service areas, phone structure
  • Added click-triggering content + new photos
  • Title cleanup + review strategy

Visibility Tracking

  • Monitored rankings across mobile + desktop views
  • Weekly reports + screenshots to prove the shift

Conversion Framework

  • Set up call tracking + Google reporting
  • Ensured clicks = calls = cash

The Results

Rank Gains. Real Calls.

Air Pro went from sporadic appearance to top 3 for every money keyword, including:

  • HVAC installer New Plymouth: #1
  • Heat pump installers: #3
  • Air conditioning New Plymouth: #1
  • HVAC contractor New Plymouth: #2
  • HVAC New Plymouth: rose from off-map to top 3
  • Air Pro brand search: fully built-out Google panel

Tracked Calls:

  • Feb 2025: 16 calls
  • Mar 2025: 18 calls
  • Mar (late): 20+ calls
  • [Your Phone Screenshot Here]

Review Growth:

  • Review count jumped from 9 to 13 — all 5-star, all visible on profile

Visual Relevance:

  • Photos updated to match search terms (Google reward = relevance)

Current date: Wednesday, July 23, 2025, 2:15 PM NZST

The Real Impact

Now They Don’t Have to Chase Work — Work Finds Them

HVAC isn’t just about installs — it’s trust.
And trust shows up when your name is the first one clients see and feel good about clicking.

No ads. No funnels. Just a Google Business profile that works like a silent salesman — every day.

Key Takeaways

✅ SEO doesn’t mean “do more” — it means get seen where buyers are already looking
✅ You don’t need content, ads, or a website rebuild
✅ Just a well-optimised GBP + real reviews + smart signal = booked jobs

Want the phone to ring without more effort?

→ Let’s build your name into a lead magnet.