Kiwi Businesses Live or Die by Google Maps — How Healthy Is Your Listing?
FROM INVISIBLE TO IRRESISTIBLE
How a Local Kiwi Business Turned Google Visibility Into $20k+ of Booked Jobs in 6 Months
Air Pro- Getting On the HVAC Market Leaderboard
Chase, founder of AirPro, was clear: he didn’t want to be famous, just found.
As a newly launched business, AirPro had no digital footprint. No local search visibility. No credible online presence. Just one Google Site built by a relative—and even that wasn’t showing up for relevant search terms.
The consequence? He was missing the entire segment of customers who didn’t already know him.
The business had solid word-of-mouth traction and a few builder contracts, but those alone wouldn’t be enough to scale. Chase’s best jobs—the high-ticket residential heat pump installs for everyday working families—were going to competitors simply because AirPro wasn’t showing up online.
“There are some pretty good dollars in this work. But if they can’t find me, I’m missing out on my bread and butter.”
The STRATEGY
Great Work, Zero Visibility
We built a performance-first local SEO system to:
Make AirPro discoverable for high-intent local search terms
Target premium residential HVAC buyers, not tire-kickers
Generate measurable phone calls and leads — fast
Phase 1: Google Business Profile Overhaul
Fully optimised GBP with accurate categories, service areas, products, and keyword-rich copy
Weekly keyword-informed content posts
Ongoing Q&A management to inject SEO-rich buyer info
Phase 2: Minimalist SEO Website Build
Custom 3-page site aligned with GBP structure
Core pages: Home (with social proof + conversion triggers), Services (keyword-specific), Contact (Google Maps + CTA stack)
Built for speed, mobile, and search intent
Phase 3: Local SEO Engine
Focused on 3 core keyword verticals to start: “heat pump installation”, “air conditioning Taranaki”, “HVAC servicing”
On-site and GBP content aligned to trigger Google Map Pack inclusion
THE CHALLENGE
Real Reputation. Missing Online.
Air Pro had a review. The word-of-mouth. The vans on the road.
However, when locals searched for “HVAC New Plymouth” or “heat pump installer,” they weren’t showing up in the top 3 results. Sometimes not even on the map.
They didn’t need more ads. They needed to show up when buyers were already searching — ready to book.
OUR APPROACH
Google Business Optimisation. No BS. Just Bookings.
We focused on local signals that Google rewards — not fluff.
Here’s what we did:
Keyword Mapping
- “HVAC New Plymouth”
- “heat pump installer”
- “air conditioning installer”
Listing Overhaul
- Fixed categories, service areas, phone structure
- Added click-triggering content + new photos
- Title cleanup + review strategy
Visibility Tracking
- Monitored rankings across mobile + desktop views
- Weekly reports + screenshots to prove the shift
Conversion Framework
- Set up call tracking + Google reporting
- Ensured clicks = calls = cash
The Results
Rank Gains. Real Calls.
Air Pro went from sporadic appearance to top 3 for every money keyword, including:
- HVAC installer New Plymouth: #1
- Heat pump installers: #3
- Air conditioning New Plymouth: #1
- HVAC contractor New Plymouth: #2
- HVAC New Plymouth: rose from off-map to top 3
- Air Pro brand search: fully built-out Google panel
Tracked Calls:
- Feb 2025: 16 calls
- Mar 2025: 18 calls
- Mar (late): 20+ calls
- [Your Phone Screenshot Here]
Review Growth:
- Review count jumped from 9 to 13 — all 5-star, all visible on profile
Visual Relevance:
- Photos updated to match search terms (Google reward = relevance)
Current date: Wednesday, July 23, 2025, 2:15 PM NZST
The Real Impact
Now They Don’t Have to Chase Work — Work Finds Them
HVAC isn’t just about installs — it’s trust.
And trust shows up when your name is the first one clients see and feel good about clicking.
No ads. No funnels. Just a Google Business profile that works like a silent salesman — every day.
Key Takeaways
✅ You don’t need content, ads, or a website rebuild
✅ Just a well-optimised GBP + real reviews + smart signal = booked jobs
Want the phone to ring without more effort?
→ Let’s build your name into a lead magnet.